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iService API Documentation

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Get mailbox list for a segment (api=forwardmailbox)

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Purpose

 

The forwardmailbox API is used to display mailbox lists in the Forward Action menu.

 

UI Reference: The API is called when the ''Forward'' button is clicked on the Manage messages page.

 

URIwebapp-api-mq-myqueue?api=forwardmailbox

 

 

 

Request

This endpoint doesn’t have any payload

 

 

 

Response

 

 

Response Parameters

Name

Type

Description

mailboxes

Array

This  has a list of saved mailboxes.

mailboxes[].id

String

This returns the id of interaction.

mailboxes[].name

String

This represents the name of the property.

mailboxes[].replyTo

String

Email address of mailbox.

mailboxes[].segmentID

String

This has the value of the segment id in which interaction belongs to.

mailboxes[].segmentName

String

This has the value of the segment name in which interaction belongs to.

 

 

 

Response Example

{
  "mailboxes": [
    {
      "id": "1",
      "name": "Customer Service",
      "replyTo": "demo-cc@1to1service.com",
      "segmentID": "2",
      "segmentName": "e-shop"
    },
    {
      "id": "7",
      "name": "Human Resources",
      "replyTo": "hr@1to1service.com",
      "segmentID": "2",
      "segmentName": "e-shop"
    }
  ]
}

 

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