The manage API is used to display article lists in the knowledge base.
UI Reference: The API is called when a user clicks on a topic name in the knowledge base.
URI: webapp-api-findanswer?api=manage
Access Rights Required:
Name |
Type |
Description |
---|---|---|
pageNum |
String |
This parameter represents current page no. |
perPage |
String |
This parameter represents how many records we want in one page. |
recursive |
Boolean |
True to fetch the children of the selected topic. |
pageAction |
String |
This parameter represents the action name which is performed from the page. |
{ |
Name |
Type |
Description |
---|---|---|
errors |
Array |
This represents the list of errors. |
errorDetails |
Array |
This represents the list of error details. |
articles |
Array |
An array of strings. The details for an article are contained in this array. |
articles[].id |
String |
The ID of the article. |
articles[].subject |
String |
The subject of the article (similar to subject of an email) |
articles[].date |
String |
The date the article was updated |
articles[].rating |
String |
The user rating for the article on a scale of 1 to 5. |
articles[].topicID |
String |
This has the value of topic id in which article belongs to . |
articles[].topicName |
String |
This has the value of topic name in which article belongs to . |
articles[].viewCount |
String |
This has total view count of article. |
articles[].public |
String |
Shows if an article is public or not. |
{ |