HTTPS vs HTTP

This error message indicates that the iservice.asmx page was not found in the location specified. If the website requires https and your path only includes http, you will receive the following error.

Error processing filename: Login failure: The request failed with HTTP status 404: Not Found.

 

No Website Found

If you type the web site address wrong you will receive the following error.

Error processing filename: Login failure: The request failed with an empty response.

 

Incorrect Filename or Path

If the file for processing is not at the location or is misspelled, the following error is generated.

Error processing filename: Failed to open file: Could not find file 'path/filename'.

 

Input File is Open or Locked

If the csv file you are using is open in Excel or otherwise locked, you will get the following error.

Error processing filename: Failed to open file: The process cannot access the file path/filename' because it is being used by another process.

 

Incorrect Login or Password

If you enter the username or password incorrectly, you will get the following error.

Error processing filename: Login failure: Login name/password not recognized.

 

Missing DLL

The AgentEmailBatch.exe utility requires the shared.dll file to be in its directory. If this dll is not present, you will get the following Windows error display:

After closing this window, you will see an error similar to the following in your DOS Command Line.

Unhandled Exception: System.IO.FileNotFoundException: Could not load file or assembly 'Shared, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

File name: 'Shared, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' at AgentEmailBatch.Program.Main(String[] args)

 

Invalid Column Headers

The batch utility uses the column headings to identify the values for each record. If you misspell a column heading or use a value that is invalid, you will receive an error like the following.

Error processing filename.csv: Line 1: : Invalid column headers: unknown field specified: ContactIDs.