details

Object

This returns all details of the object of interaction.

details[].subject

String

This returns the subject of interaction.

details[].questionHtml

String

This returns a question which has been mentioned in mail.

details[].answerHtml

String

This returns a answer which has been mentioned in mail.

details[].topicID

String

This has the value of topic id in which interaction belongs to.

details[].isPublic

String

Shows if an article is public.

details[].properties

Array

This returns all properties and their values if property value set in interaction.see property values.

details[].propertiesEdit

Array

pageAction

String

This parameter represents the action name which is performed from the page.

{
    "details": {
        "subject": "Testing",
        "questionHtml": "Test Question?",
        "answerHtml": "Test Answer.",
        "topicID": "109",
        "isPublic": "true",
        "properties": [],
        "propertiesEdit": []
    },
    "_pageAction": "CreateFindAnswer"
}

errors

Array

This represents the list of errors.

errorDetails

Array

This represents the list of error details.

articleID

String

Id of an article.

row

Object

Object with row and their details.

row[].id

String

This is Interaction id.

row[].subject

String

This returns the subject of interaction.

row[].date

String

This returns the date of interaction.

row[].topicID

String

This has the value of topic id in which interaction belongs to.

row[].topicName

String

This has the value of the topic name in which interaction belongs to.

row[].public

String

row[].creatorName

String

Name of the article creator.

row[].rating

String

row[].viewCount

String

This has a total view count of interaction.

row[].attachments

Array

Shows attachments in an article.

row[].properties

Array

This returns all properties and their values if property value set in interaction.see property values.

row[].propertiesEdit

Array

{
    "errors": [],
    "errorDetails": [],
    "articleID": "45225",
    "row": {
        "id": "45225",
        "subject": "Testing",
        "date": "2021-09-29T13:05:11.1530000Z",
        "topicID": "109",
        "topicName": "_Feedback",
        "public": "public",
        "creatorName": "e-shop Administrator",
        "rating": "0.0",
        "viewCount": "0",
        "attachments": [],
        "properties": [],
        "propertiesEdit": []
    }
}