Purpose
The delete API is used to delete articles from the knowledge base.
UI Reference: The API is called when an agent deletes an article from the knowledge base. This is used in the Agent UI.
URI: webapp-api-findanswer?api=delete
Access Rights Required: Must be an agent with access to the knowledge base.
Request
Request Parameters
Name |
Type |
Description |
|---|---|---|
articleID |
String |
The ID of the article. |
pageAction |
String |
This parameter represents the action name which is performed from the page. |
Request Payload Example
{ |
Response
Response Parameters
Name |
Type |
Description |
|---|---|---|
error |
Array |
An array of strings. Returns the error message if an error is encountered, otherwise a blank array if there is no error. |
errorDetails |
Array |
An array of strings. Provides detailed information about the error encountered, otherwise returns a blank array if no error is encountered. |
Response Example
{ |
