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iService API Documentation

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Portal - Topics (api=topics)

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Purpose

 

The topics API is used to ____________.

 

UI Reference: The API is called when the ___ button is clicked on the ___ page.

 

URI : webapp-api-findanswer?api=topics

 

Access Rights Required:  

 

 

Request

 

 

Request Parameters

Name

Type

Description

__TZO__

String

Shows Time Zone Offset.

_pageAction

String

This parameter represents the action name which is performed from the page.

 

 

 

 

Request Payload Example

{

  "__TZO__": "-08:00",

  "_pageAction": "FindAnswerTopics"

}

 

 

 
 

Response

 

 

Response Parameters

Name

Type

Description

topics

Array

An array of strings. Returns the details for a topic in the array.

topics[].id

String

ID of the topic.

topics[].name

String

Name of the topic.

topics[].count

Integer

The number of articles in the topic (viewable by the user).

topics[].countRecurse

Integer

The number of articles for the topic and its children (viewable by the user).

topics[].parentID

String

ID of the parent topic (Topics may be hierarchical)

topics[].visibility

String

Indicates whether the topic is public, private or deleted.

topics[].prefix

String


topics[].option

String

An alternative topic name for display in menus.

topics[].segment

String

The segment the associated with the topic.

topics[].isAvailable

Boolean


topics[].segmentID

String

ID of the segment in which the topic is created.

 

 

Response Example

{

  "topics": [

    {

      "id": "7",

      "name": "Technical Support",

      "count": 6,

      "countRecurse": 6,

      "parentID": "1",

      "visibility": "public",

      "prefix": ". . ",

      "option": ". . Technical Support",

      "segmentName": "e-shop",

      "isAvailable": false,

      "segmentID": "2"

    }

  ]

}

 

 

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