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iService User Guide

The To Address Picker displays all of a contact’s email addresses and allows agents to choose one when sending an email from a custom workflow answer panel, similar to the To Address picker available in a Standard Answer Panel.

 

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ID

Name

Description

1

Label Style

Display the To Address picker name either above the input field or to its left.

2

Input Size

Change the size of this input. There are multiple sizing options available, all of which can be reviewed here

3

Input Name

Name of the To Address picker.

For example: Select the customer's email address

4

Filter

Filter to show email addresses, SMS addresses, or both for a customer.

 

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