Allows users to enter multi-line text that appears only on the ticket or in notification emails. It can also be used as the body of a ticket when the "Entered by User" option is selected in Ticket Creation or Email actions.
ID |
Name |
Description |
1 |
Label Style |
Display the label for the plain text input either above the input field or to its left. |
2 |
Input Sizing |
Change the size of this input. There are multiple sizing options available, all of which can be reviewed here. |
3 |
Placeholder |
You can add a placeholder to Plain Text inputs to guide users on the required input format. |
4 |
Input Name |
Name of the Plain Text Input. For example: Issue Summary |
