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iService User Guide

Presents a TinyMCE rich text editor where users can add mark up to their input for bold, etc. Images can be pasted into the editor and will be saved into the ticket.

 

workflow-panel-submit-multiline-richtext

 

ID

Name

Description

1

Label Style

Display the label for the plain text input either above the input field or to its left.

2

Input Sizing

Change the size of this input. There are multiple sizing options available, all of which can be reviewed here.

3

Placeholder

You can add a placeholder to Plain Text inputs to guide users on the required input format.

4

Input Name

Name of the Plain Text Input. For example: Issue Summary

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